Ink Does Not Come Out

1. Check1 Make sure of the estimated ink levels in the FINE cartridges.

   Replace empty FINE cartridges with new ones.

   • Replacing a FINE Cartridge

2. Check2 Is the FINE cartridge installed properly?

   If the FINE cartridge is not installed securely, ink may not be ejected correctly.

   Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges.

   Then install the FINE cartridges again. Push up the FINE cartridge until it clicks into place.

   

   After confirming that the FINE cartridge is installed properly, close the cover.

3. Check3 Are the print head nozzles clogged?

   Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.

   For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven.

   • Watch the movie

   • If nozzle check pattern is not printed correctly:

     After performing the print head cleaning, print the nozzle check pattern and examine the pattern.

   • If problem is not resolved after performing print head cleaning twice:

     Perform print head deep cleaning.

     If the problem is not resolved after performing print head deep cleaning, turn off the printer and perform print head deep cleaning again 24 hours later. When you turn the printer off, do not unplug it from the power supply.

   • If problem is not resolved after performing print head deep cleaning twice:

     Ink may have run out. Replace the FINE cartridge.